Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy outlines how we handle the shipment of products purchased through our online store. Please read it carefully to understand our shipping terms and conditions.

1. Shipping Destinations

We currently ship to customers within the United Kingdom only. Our products are sourced and shipped as follows:

  • Clothing: Shipped from the United States or Overseas location to the United Kingdom.

  • Health Products: Shipped within the United Kingdom.

2. Delivery Times

We offer standard economy delivery only. Estimated delivery times are as follows:

  • Clothing: 10–14 business days from the date of dispatch.

  • Health Products: 3–5 business days from the date of dispatch.

Please note: Delivery times are estimates and may be affected by factors beyond our control, including customs processing times and shipping carrier delays.

3. Shipping Charges

Shipping fees are calculated at checkout and are based on the items in your order and your delivery address. All shipping fees include:

  • Standard shipping costs

  • Any applicable import duties

  • VAT (Value Added Tax)

You will not be required to pay any additional fees upon delivery.

4. Order Processing and Dispatch

  • Orders are typically processed within 1–2 business days.

  • Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment.

5. Tracking Your Order

After dispatch, you will be provided with a tracking number so you can follow your order’s progress online. Please allow up to 48 hours for the tracking information to become active.

6. Delivery Issues

If you experience any issues with your delivery, such as delays or non-receipt of goods, please contact our customer support team at [insert contact email] and provide your order number and tracking information.

7. Additional Notes

  • We do not currently offer expedited or express shipping options.

  • We do not deliver to P.O. Boxes or military addresses.

  • Deliveries are made Monday through Friday (excluding public holidays).

We appreciate your understanding and thank you for shopping with us. If you have any further questions regarding our shipping policy, feel free to reach out to us.

Last updated: 25th May 2025